"It
ain't easy being green." With so much to do well and very
little or no 
practice to learn how, criticism of their work is at its highest in
the early stages. Differentiating between
what is going well - fairly well - or - not so well is a critical self
evaluation skill. When a mentor leads their commentary
with a compliment on what new referees are doing well, the new referee
instantly sets those skills aside, learning from that benchmark what
other skills he/she ought to be working on.
Here's
an example of how it works: with
both of the new referees present, Mentor says, "Alicia, your positioning
with the 2nd to last defender was totally on target. They didn't have
an inch to spare. Players were continually looking over to see if you
were watching.... Don't change a thing. That was just right!" Then,
turning to Ben, says, "Ben, your signals and flag work were crisp,
clear, not rushed, not too slow. Everyone knew exactly what you were
signalling and you made great eye contact with me. That's the way to
do it."
Both
are beaming!
Nothing need be repeated to the other, the expectations on how to perform
each of those functions has been laid out well. They'll undoubtedly
spot the other performing these functions in the 2nd half, learning
from each other & from their mentor.
Once
the compliments have been served, your new referees' dispositions will
be open for any appropriate corrective comments that need mentioning.
Trust! Trust that they are looking to
you to help them get better. Trust that your use of a compliment isn't
a gimmick. It is an integral part of getting better. Compliments and
corrective comments can co-exist together...especially in the 4
Golden Opportunities found in every game.
The
one rule for using this technique is:
always use a genuine, authentic compliment.
Don't make one up. If a specific compliment does not come to mind, find
a generic one, such as, "That was a good first half, I felt like
we really began to work as a team. Let's keep that up in the 2nd half.
You probably noticed how important eye contact was. It's like the lacing
on a football it holds everything together." They get the compliment,
a little education is slipped into it and you are done. Let them talk
now. Suppose it wasn't a good first half: "Whew, that was a rough
first half, but I felt like we really started to work together as a
team......"
Some
of us have a critical parent inside that
can dole out corrective comments but are short on fuel when trying to
give compliments. Perhaps we are compliment challenged.
Because they can co-exist, reverse the order, go with the compliment
first, let it sink in, let them glow in it and enjoy it, then, trust
that they know what else you need to do...if the timing is right, bring
up the corrective commentary.
It's
amazing how compliments go full circle....given enough time and successful
mentoring, you'll start hearing compliments from them on how they learned
this or that from you, how you were helpful or easy to work with, etc.
Your
new referees will have begun to differentiate what they are doing well
from what needs to be improved. This is pivotal in their learning curve.
They come to us eager to know. Mentors prepare & serve up a delicious
meal with this approach. A meal that they will devour. And, they will
be happy to work with that mentor again because they know that they
are getting somewhere when they work with this mentor. They are getting
better!